Returns

Returns Procedure

If you need to return an item(s), please download, print and fill in Returns Form. This link will download the pdf form to print. Please enclose this filled in form with the item(s) you are returning. If you want a different product, size or colour, please order the new product on our website. All saleable returned items will be refunded. Please send returns to address below.
 
We will refund your returns, if goods are returned in a saleable condition within 14 days of goods receipt.  The cost to return the item is payable by the customer This does not contravene your consumer rights. All damages or wrong orders must be reported directly to us within 3 days of receipt of goods. We will not offer refunds after the 14 days have elapsed. Goods which are made to your specifications or which are clearly personalized cannot be returned.
 

Orchard Equestrian Ltd,
Unit 18 Westlink Business Park,
Clondrinagh, Ennis Road,
Limerick V94 K125, Ireland